Should you need anythinga refreshing beverage or a lap blanket an attentive deck steward will be nearby to assist you. progressive jackpots to a parade of poker games is there for your enjoyment. It depends on the type of OBC you have. The Greenhouse Spa combines the best of the most distinctive and luxurious spas on sea and land integrated with proven home spa programs and exclusive products that enhance life and promote well-being. Select Alaska Roundtrip Seattle cruises and cruisetours booked October 14, 2022, through November 15, 2022, will receive an additional US$100 Onboard Credit per person (US$200 per stateroom). Please go to our website at hollandamerica.comand complete the Online Check-In process prior to your sail date. The Crew Appreciation is a daily amount for each guest that will be automatically added to your onboard account for your convenience, to recognize the Please note that our staff and crew are not permitted to handle your oxygen and/ or oxygen equipment during the embarkation and disembarkation process, thus you must be able to handle your supplies if you bring your own. Weve arranged all the details from luggage handling to transportation, City Stays to expert tour guides so you are free to immerse yourself in places and experiences that justly rank among travels greatest highlights. Most doorways in non-accessible staterooms will not allow for adequate storage of moderate or larger size scooters. PASSPORT REQUIREMENT WHEN MINORS TRAVEL WITH ONE ADULT ON VOYAGES GOVERNED BY U.S. WESTERNHEMISPHERE TRAVEL INITIATIVE (WHTI) (includes travel within BERMUDA, CANADA, CARIBBEAN, MEXICO, UNITED STATES). Even through two hurricanes. Guests returning to the United States can also check the official website of U.S. Customs at cbp.gov/. Taxes, Fees & Port Expenses are additional amounts to fares listed. Daytime dress is casual. For specific arrival instructions applicable to your itinerary, please consult your Travel Documents. Any excess deposit will be refunded to you at the end of the cruise. You will be responsible for all costs you incur to join the vessel at the next port. Designated Smoking Areas, Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam. Limit: One (1) offer per person, and up to two (2) per stateroom. Situations may occur in which guests with limited mobility may not be able to go ashore at the timethey desire or are unable to go ashore at all in certain ports. The Hotel Service Charge is either $13.50 or $15.00 (for a suite) per person, per day. Please bring the prepaid Gift card (with the Visa/Mastercard/American Express and Discover logo) to Guest Services for processing and do not register it online. I will make this one statement--a hold on a credit card is standard throughout the travel industry--rental cars, hotels, and cruise ships. Correct -- no savings. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. Flexible Open Dining: Open dining times are 5:15pm to 9:00pm. WebFind the best cruise and vacation deals on the Internet, make cruise and hotel and reservations online, and research vacation destinations online at Dream Vacations At Holland America Line, cruising is our passion. Book and save with our Have It All cruise fare. Onboard Credit: Depending on stateroom category, guests receive up to $150 onboard credit per person that can be used for a variety of amenities, including specialty Please practice wearing your life jacket. WebOnboard Credit Kicker through this offer is available in the following amounts: US$100 per person (US$200 per stateroom) for guests booked on a 6- to 9-day cruise; US$150 per person (US$300 per stateroom) for guests booked on an Alaska cruisetour or 10- to 20-day cruise; US$200 per person (US$400 per stateroom) for guests booked on a 21+ day If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. Some clearances will require face to face inspections, details will be communicated to you onboard. For ships without Tamarind, guests will receive three nights: two nights at Pinnacle Grill and one night at Canaletto. Avoid lines at the airport with boarding pass in hand and no luggage to check you can proceed directly to Security. On embarkation day, you will need to register your credit or debit card (Holland America Line Rewards Visa, Visa, Mastercard, American Express, Discover) in order to use your onboard account for shipboard purchases. If you do not choose to adjust this daily charge while on board, your payment becomes final and nonrefundable. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. Reservations and dining times will be available to pre-reserve. Would the front desk be able to tell us do you know? Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. If Holland America Line does not receive the flight information, you will not receive the transfer and will be ineligible for reimbursement of this service. Please be sure you understand the requirements for a service animal to disembark in each port of call. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. Reservations may be made on board by contacting the restaurant manager. Great post Roz! We welcome you to learn more about our commitment to protecting the environment by reviewing our sustainability report at www.hollandamerica.com. If you would like to send a bon voyage gift to one of your fellow guests or set up your own private bon voyage toast, we invite you to do so. If I dont spent the OBC, do I get it back at the end of the trip? Also, although not required at the ship gangway, you may be required to present a valid picture ID to pass through terminal security. The Wireless Maritime Service system is available for use when the ship is in international waters. For more information, consult your Customs Agency. If you are pregnant, please provide a medical note from your physician stating your expected due date and medical fitness to travel. Best No Annual Fee Credit Cards Holland America Line rewards points are earned by running spend through the Barclays Holland America Visa. or CDs. Enjoy the timless elegance of ocean travel. A seamless transition is what our pre- and post-cruise hotels and tours are all about. If we do not have your information by this deadline, you will be unable to sail. The only exception is cash for gambling. 150th Anniversary Offer (Offer): Onboard Credit through this offer is available in the following amounts: US$75 per person (US$150 per stateroom) for guests booked in an Interior or Ocean View stateroom; US$150 per person (US$300 per stateroom) for guests booked in a Verandah stateroom, Vista Suite, Signature Suite, Neptune Suite, or Pinnacle Suite. You may choose to participate in as many (or as few) activities as you wish. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. Our dedicated shore excursion Reservation Agents and onboard staff offer expert support. what port is grand world voyage in todayoage, what is included in a 7 day complimentary cruise, what is the address of the dock that the ship, what is the address of the dock that the ship is tied, How to Find the Best Binoculars for Wildlife Viewing in Alaska. bars, the shops, spa, shore excursions. Local Sales Taxes Applied where required. Airline-assessed baggage fees will be applied to guests onboard account when applicable as per your airlines rules. The Crew Appreciation charge is paid to Holland America Line team members and represents an important part of their compensation. It is obviously available in Seattle, but not available on the ships. I am going to use my $50 OBC to pay for the tips that is $13 a day per cabin. The letter from the childs parent must provide contact information and authorize the traveling adult to take the child on the specific cruise. This will help prevent delays in obtaining pre-authorization on board. Shorts, pool and beachwear, distressed jeans and tank tops are not permitted in table service restaurants. View current Health Protocolsand Testing and Vaccination FAQs. Unused TA credits were credited back to our credit card at the end of the On Board Mostlocations will accept major credit cards, and some will accept U.S. dollars. The Collections of Holland America Line represent tours of a particular focus, available only in select ports. Kids: Painting Picassos, parachute playtime, songs and stories along with theme parties Cosmic Cruisers, Dino-Mite Night and Ships Ahoy Pirate Treasure Hunt Adventure keep our junior cruisers ages 3 - 6 years entertained. NOTE: If you are not the parent or Legal Guardian of any minor child traveling with you, you must present an original letter signed by at least one of the childs parents. You can make a difference in the following ways: Holland America Lines youth activities program Club HAL offers an array of entertaining events for kids and teens ages 3-17. Keep medication close at hand in your purse or in a carry-on bag In the event of unexpected travel delays and emergencies, please bring additional prescription medication for at least 2 weeks beyond the length of your travel itinerary along with a list of the prescription names, dosage amounts and times taken for all medications, because it may not be available on board or in the ports of call. For some people it isn't a lot, for young families I could be quite a bit of what they set aside for splurging. If you do not see our representatives, pleasehave one paged. Receive our most popular amenities - Shore Excursions, Signature Beverage Package, Specialty Dining, and our most popular Wi-Fi - included in one premium cruise package. Onboard Credit can be applied to Shore Excursions, Beverages, Items from The Holland America Cruises is currently running a special cruise deal that offers free balcony upgrades and bonus onboard credits of up to $400. Other exclusions and terms may apply; void where prohibited. The 3rd person gratuities will be deducted each day for that day. You will claim your luggage when you arrive at your final airport destination. Oxygen: For this reason,guests are encouraged to obtain travel medical insurance prior to travel. Be sure to keep your Express Docs on your person or in your carry-on bag so you can access them easily. Here are just a few of our environmental efforts: Just as when ashore, water conservation is an important environmental initiative. Then we hire the right people, make sure they receive ongoing training, conduct drills and exercises to practice that training, and perform regular audits and inspections of our operations. To book, or for more information, simply visit your Future Cruise Consultant. Cash deposits can be made on the last day of the cruise. Tweens: Nukeball, Xbox Tournaments, and Olympic relay races along with theme parties Brave the Night, Mysterious Spy Night and Country Carnival ensure that guests ages 7 - 12 years look forward to each day at Club HAL. (See section for Bags VIP Luggage Delivery below for details.). This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. Holland America's claim that much of the time that they are out of comms range and can't readily get changes made to your account/creditcard are a sham. Hi! free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. Refunds for purchases of onboard products and services will be credited to your onboard account whetherpurchased prior to or during your cruise. You will recognize our representatives by their Holland America signs. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), State Issued Enhanced Drivers License (EDL) (valid for land and sea border crossings only, not valid on Yukon Cruisetours due to air travel included in the Journey), Other documents approved by the Department of Homeland Security, U.S. and Canadian residents: 866 935 8472, Switzerland residents: 41 (0) 22 884 18 70. Joined the roll call and was told I could book excursions ahead of time instead of waiting until on board and risking no space available. Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) We tend to book our shore excursions early before boarding which means we can't use our onboard account to pay for them. I have $550 onboard credit from different sources for a 14 day cruise. Any amount in excess of this allowance will be not be allowed onboard. Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. And the run around I got when I asked about it, makes me regret picking Holland America. Some clearances will require face to face inspections, details will be communicated to you onboard. Guests will be asked to discard open beverages in plastic containers prior to boarding. Tourist/visa requirements are determined by passport nationality, not by country of residence. Your card will be pre-authorized for US$60 per person for each day for cruises up to 25days and US$30 per person per day for cruises longer than 25 days. Therefore, it may be in your best interest to planahead and pack some anti-diarrheal medication with your other medications. Complimentary champagne will be served at the auctions. :). In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. Also, stop your newspaper delivery or have a friend or neighbor take them in for you. Guests who have not completed the required check-in prior to departure time are subject to denied boarding. I can see asking for a hold for the $70X6 passengers to cover the tips, but they are asking for $60 a day, per passenger. Holland America Line assumes no responsibility for the items listed above. You may order hot water from our complimentary In-Room Dining service 24 hours a day. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Cruise lines are no different. Dont put your travel plans at risk; Holland America Line recommends guests utilize a visa service to secure your required documentation. I didnt know how we would spend the OBC I had. This includes payment of all costs related to arrangements to obtain entry to the countries you visit. Previously with RCCL and with Carnival I have never run into this. Payment of any fines levied is the responsibility of the individual guest. suits you. For our family of three alone, the hold would have been more than $1200 (maybe more than $1400; can't remember right now). Any additional information concerning currency restrictions, please contact the customs agency in their country. If you do not want to use a credit or debit card, the ship will collect a cash deposit from you at time of boarding in the same pre-authorization amount. The Crew Appreciation is a daily amount for each guest that will be automatically added to your onboard account for your convenience, to recognize the efforts of a wide variety of crewmembers who contribute to the experiences of all our guests. Please Note: There is not an Automated Teller Machine (ATM) available on board. both aerobic and strength-training equipment. The videos can be seen on the stateroom TV guest channel for 24 hours after departure. Please Note:For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. Stateroom: Your stateroom is furnished with a ship-to-shore telephone which enables you to easily call anywhere in the world, 24 hours a day (inquire with Guest Services for the latest pricing). During the voyage, a safe to store your valuables and important documents is available in your stateroom. Manage your cruise with our free app! There is a space on the tag for you to print the following information; Name, Stateroom Number, and Sailing Date. Allowances are subject to change without notice and remain subject to situational assessments by both security and the vessel. Holland America Line also offers a variety of gift packages for guests celebrating a birthday, anniversary, honeymoon or other special event. book by feb. 28 and get a bonus of $400 onboard credit, can you bring guests to the neptune lounge, silver medallion for guests sailing with us for a total of 300 days, gold medallion for guests achieving 500 days, and our high, what are the disembarking procedures at the end of the cruise. Yet another reminder why I'm a happy American Express cardholder: never having to worry about this issue. Where do they come up with such a ridiculous figure. Gift orders must be prepaid and received two weeks in advance of sailing. Using Onboard Credit - Holland America Line - Cruise Critic I understand what you are saying and for people who can afford it, it is not much to worry about. I just finished filling out our documentation for our cruise on the Zuiderdam on Sept 4, and was shocked to find out that HA puts a $420 per person hold on your credit card, and it doesn't matter whether that person has approval to purchase on their card. Scooters left in these areas could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no wayof getting by a scooter left in a hallway. Crew Appreciation and Service Charge Policy - Holland America Line Not everything you buy is going to be on board. There is a space on the tag for you to print the following information; in your baggage to expedite the screening process. Every cruise ship I'm been on has a cash machine and I've never seen it down. Started June 21, 2021, By Book your next Holland America Line cruise while on board and receive Double Onboard Spending Credit up to US$500 per person, good for your next Holland America Line Cruise. Holland America Line reservesthe right to substitute products when specified brands are not available. This isn't our first cruise together. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. The Elite Beverage Package includes wine, beer, spirits, cocktails, non-alcoholic beverages, sodas, bottled water (sparkling or still, 400ml or less) and coffee. If you have not already purchased your City Stays & Pre/Post Overland Packages, Holland America Line can assist you. Zealand, these policies and the legal drinking age apply to guests 18 years or over. A credit card is required for all inbound phone calls to a ship. It also gives me spending money on the way home! Guests should always travel with appropriate clothing and mosquito repellent with DEET or Picaridin to reduce the risk of mosquito bites. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. documents, along with new luggage tags. We have some from HAL; some from TA and also our CCL stocks. Additionally, you can call the ship directly from the shore. Hours are from 6:00am until 9:00pm. Imagine your on board account is a checking account like at your bank. The amount of time you allow to transfer from the ship to the airport will depend on the disembarkation port. I don't have a problem with a reasonable hold, but I think that $420 per person (even minors and infants) is overkill. Shore Excursions are available for purchase online until three days prior to the sailing. guests are encouraged to obtain travel medical insurance prior to travel. Please remember that many other countries have a similar policy when going ashore and you willbe subject to their currency allowances at the current exchange rate. We cannot process refunds on these cards. Please note that fees and visa requirements are subject to change without notice. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Phone: 1-800-513-4515 (locally at 1-954-585-0575), Email: info@specialneedsatsea.com Website: specialneedsatsea.com, Phone: 1-877-478-7827 (locally at 1-780-986-6404)), Email: reservations@scootaround.com Website: http://www.scootaround.com. Not so much for currency conversion but because it is a done deal. PLEASE NOTE WHTI-compliant documents are acceptable for entry or re-entry into the United States. Crew Appreciation is a daily (adjustable) amount added to your onboard account and pooled in order to recognize the many team members throughout our fleet who contribute to the guest experience. U.S. citizens on closed-loop cruises: U.S. citizens on cruises in the Western Hemisphere that originate and terminate in the same U.S. port are required to have proof of citizenship such as a valid U.S. passport or a government issued birth certificate combined with a government issued photo I.D. And, yes, it's best not to speculate, as I probably shouldn't, either. It goes toward expenses incurred on board. many ports taxi lines can be long and distances to private transportation can be lengthy. Holland America Line has recently won the following environmental honors: Green Gateway Award: Port of Seattles Green Gateway Partners Award program, 20102016, and the Technology Innovator Award in 2015, Blue Circle Award: Port Metro Vancouvers EcoAction program for commitment to sustainability, 20102014. With Express Docs, your cruise documents are available up to 50 days before your cruise departure date, and you can print part or all of your Express Docs whenits most convenient for you, 24/7. Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old; one adult chaperone is required for every five people under the age of21. If all three are on the same account, it will be credited to that account. Head to B.B. Shirts/cover-ups and footwear are always required indoors. CC Help Jenn If downloading or using off ship, your regular carrier rates may apply. I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. Sharing of any beverage or the package is not permitted. The Luggage Direct Service is the most relaxing and hassle free disembarkation Holland America Line offers. Outbound flights should be scheduled with plenty of time for transfers from the ship to the airport. Theres never a dull moment on your Holland America Line cruises. Banks, airports and major hotels often offer this service. Yellow Fever: Many Yellow Fever immunization requirements are based on traveling from one infected or endemic country to another. When you board the ship, your account has already been activated and you may make purchases by simply showing your guest identification card and signing a receipt.
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