Convergent Outsourcing help. If you contact Sprint direct they should collect payment which would force them to pull the collection thus deleting the collection. I received a collection letter that I owed T-Mobile 166.80. Convergent Outsourcing does not accept payment in exchange for credit deletion. Welcome to the Sprint subreddit where we discuss news, user feedback, phone updates, tips and tricks, technical advice, and Customer Care experiences. Convergent Outsourcing, Inc. is a third party debt collection agency and member of ACA International with over 60 years of experience in the collections industry. Kind regards, Compliance Representative at Convergent Outsourcing, Inc. From my understanading, none of this matters except that I've paid Sprint and Convergent has no right to report. If this describes your current situation, send a letter to Convergent Outsourcing and request a goodwill deletion. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. If so how did you proceed? Corporate Advocacy Business Remediation and Customer Satisfaction Program. 1The company is based in Renton, WA, and they provide various debt collection services, including business process outsourcing and revenue cycle management. Convergent Outsourcing does not buy or own your debt. Since they were on leases that left me on the hook for around $1400. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. OC and CA are in no way required to delete. Our company complies with the standards outlined in the FDCPA and values both professionalism and customer service. I called sprint back and spoke with a gentleman this time. I'd only worry if they fail to indicate that you paid the debt. Wixom or Renton - there are three addresses on her Michigan or Washington, Convergent Outsourcing inc Pinnacle credit services asking me to pay a delinquent account with Verizon wireless i have had a Verizon service. Who We Are - Convergent BPO After being contacted in writing by Convergent Outsourcing, Inc. on June 1st, 2020, and made aware of an alleged debt, I contacted Sprint regarding this account. In response to this complaint, your account will remain reported to the credit bureaus with accuracy. When you receive the documentation from Convergent Outsourcing, review it carefully, and make a note of any inaccuracies. Estimate your FICO Score range Estimate for Free povertybro Contributor 04-22-2021 12:04 PM Sprint sent account to collections, Convergent Outsourcing. Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. Is Convergent Outsourcing legit or a scam? How does that work ? If a CA buys a debt they can report as if they were the OC. I suspect the contract was hidden in the purchase of the I pad. Of course, things are a little different now after the pandemic. Convergent Outsourcing Questions & Complaints After I asked them to send the paperwork, I did get it, but I called them and they said now it was for a debit card from a United Credit National Bank. You can send a debt validation letter to Convergent Outsourcing asking it to confirm details of the debt, including: You can use a template if you need help writing your own letter. Therefore, its important to understand your consumer rights to prevent Convergent Outsourcing from walking all over you. If you have a valid email address on file with us, you will receive a password-protected receipt via email. Bryan Sankey is a Sprint Trainer at Convergent Outsourcing based in Renton, Washington. Many factors affect your FICO Scores and the interest rates you may receive. Established in 1998 with roots dating back to 1950, Convergent is a leading provider of customer care outsourcing, receivables management and . We believe in customer service and want to make it easy as possible for people to pay the debts they owe. I paid them a lump sum to settle the account. I would just continue trying and hope to get someone who will delete. I was told I owed Cox communications 200 dollars from over 5 years ago. Received notice of debt collection. He confirmed that after paying CO, Sprint would delete the account from my CRs. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. - Send an email to the executive office letting you know you paid in full directly asking to have it deleted. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Originating in 1950, its current headquarters are in Renton, Washington. This is one of the reasons I love the forum, helpful recent experiences. I wouldn't bother paying or contacting Convergence at all, they will probably be no help. FTC's website on credit. If someone knows please reply. - If it's not deleted, send an email to the executive offices from this public website:https://www.elliott.org/company-contacts/ just look for Sprint. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. Sprint as a matter of policy does not remove the bureau reporting for paid debt as this would violate their agreement with the agencies and the credit bureaus. Guaynabo, PR 00968. this link is to an external site that may or may not meet accessibility guidelines. Get buying tips about Debt Collection Agencies delivered to your inbox. I was able to settle account for $500, which is a victory as the original amount was $1083. They're worthless and cowardly, and I hope anyone reading this doesn't have to deal with these bottom feeders. Renton Washington, Jefferson Capital Systems LLC Convergent Outsourcing Inc St. Learn more. Fraudulent collection letter Renton Washington, Convergent Outsourcing INC They are trying to collect money on a collection that does not exsist renton Washington, Convergent Outsourcing,Inc Galaxy Asset Purchasing Sending past due debt notices that aren't on my credit report. In addition to suffering the annoying and aggressive practices debt collectors, such as Convergent Outsourcing, engage in, a debt sent to collection can have a major impact on your credit score. This reply is in response to your complaint we received from the CFPB. If Sprint sold it, you may have gave Sprint free money as they have no legal right to collect anymore but still legally owe Convergent. So I called the number listed he ask for last 4 of my SS# and address. :'(. Sprint Trainer at Convergent Outsourcing . If I pay within 14 days of receiving the letter I only have to pay a third of the $1200.I never used Dish Network. Received several calls from this Company. Like it or not. SAVE THE CHAT! Additional original Creditor they claim to represent is PayPal Account from Comenity Capital Bank, additional website to pay your account www.payconvergent.com. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! All rights reserved. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. Disclaimer: This story was originally published on August 31, 2020, on BetterCreditBlog.org. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. But if you can work out a payment arrangement with them they leave you alone because it's no longer necessary to pursue you. Advertisers above have met our Well start sending you the news you need delivered straight to you. They wanted me to pay 60% to settle the account, and I told them I wanted to file a dispute, and they said once I got the documents, THEN I would have to pay the amount!!!! I use Credit Karma to keep track of my record, although I haven't been on the non-tax side of it for a while now. Learn more about how we make money. Why do these companies have such power to impact your credit so easily. Just wanted to share. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751. Unfortunately, if a bill remains unpaid, the original creditor may employ the services of a third-party debt collection agency to pursue the debt. says who it is but nobody is ever on the other end of the line. Enjoy reading our tips and recommendations. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. If that happens then show proof your payment was to Sorint direct and it would be deleted. Convergent Outsourcing Sprint bill . The FDCPA prohibits a debt collector from engaging in specific forms of harassment, including: While Convergent Outsourcing claims to provide its representatives with FDCPA compliance training, its still possible for a representative to commit an infraction. Investigate this business and this Tom ** who could be a fake also. The agencies are much more likely to sue now then in the past, even over small debts. It was gone off my reports within 2-3 days. I called the Federal Bureau of Consumer Protection and filed a report. All rights reserved. This is exactly what it sounds like: These types of agreements are rare, but a debt collector may agree if its desperate for your payment. They stated update will occur. I have a collections account being reported by "Convergent Outsourcing". Press J to jump to the feed. Maryland Residents: This agency is licensed as NMLS ID # 930053. After I paid, I they say I don't have acc. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. After multiple calls, transfers, and explanations and explaining to each agent: THIS IS A FRAUDULENT CLAIM; AGENTS ALWAYS HANG UP ON ME WITHOUT RESOLUTION. We also understand that you may be hesitant to give your information over the phone or online. Ripoff Report has an exclusive license to this report. The letter needs to explain the reason for your late payment and why youre requesting removal. Convergent Outsourcing is one of America's leading collection agencies, adhering to the FDCPA's guidelines . Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. thanks, just paid it. Payment FAQs How do I find my account number? Hence, the persistent phone calls and emails. I paid $834.26 directly to Sprint on July 5th and received a confirmation number of 123456789 for my payment. If your attempt to remove an entry due to inaccuracies is unsuccessful, you can try to negotiate a pay-for-delete settlement. Unbelievable!! As Convergent Outsourcing, Inc., we operate as a third party debt collector for our clients. Further dinging score. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Bryan Sankey's Phone Number and Email Last Update. Doubt they will remove it. I never signed a contract). Convergent Outsourcing is not a scam. BUT UNJUST DONT PROSPER. And I owe them money. And that my Identy had been stolen last year. She said to give them a call and try to settle for less with them. Work out a payment plan, If the collections debt is paid there would be nothing to put on the credit. They're just trying to meet their own metrics. FAQ. They said they didnt do that when clearly they did because it is listed as paid on my credit report. Learn more about Convergent Outsourcing or view your account with us online. I did however pick up the phone today and spoke with a Tom **, supervisor, would not say where the call center was. Or, should I try to handle it through Sprint (since they own the debt). Convergent Outsourcing makes every attempt to set up viable payment options within our constraints. After calling they immediately brought it down to 1,000 but they said they will not pay to delete. If so, what's the best way to have them do this? INC. FIRST BANK AND TRUST MIDLAND FUNDING, LLC Sent me a settlement statement for a bill to this company. Convergent Outsourcing is a large debt collector with offices in several cities in the US and in Central America. This profile has not been claimed by the company. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. This payment will be updated to the credit bureaus and they will be notified that the account is paid in full. I called Sprint to try set up payment but whenever i ask to pay and if account will be recalled they give me Convergent phone number to call. Many companies featured on Money advertise with us. R-1234567). Houston Texas, Galaxy Asset Purchasing, LLC Convergent Outsourcing, Inc. After reading discussions on this forum, I spoke with Sprint and paid them directly. If they say no, you can still try further. How to Remove Convergent Outsourcing from Your Credit Report Cloud Minnesota, Convergent Outsourcing, Inc. Bothersome Calls Apparently From Convergent Outsourcing Renton Washington, CONVERGENT OUTSOURCING. Convergent Outsourcing, Inc. is a debt collection agency. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. This one so contrived, premeditated, using a fake name and explanation. I told them I had never had an account with this place and have NEVER owed such an amount to anyone. Work with Lemberg Law out of Wilton, CT. Houston Texas, Convergent Outsourcing Inc Attempted Scam Renton Washington, Convergent Outsourcing, inc This place is a RIP OFF, sent me a bill for $1,129.91 for an account i have never had. This morning I received a phone call from a debt collections agency Convergent Outsourcing. Read More . Then I tried to prompt it to let me talk to someone, & a recording came on that only said the name of the company & it hung up on me, I called at&t & they had no record whatsoever of me being a customer of theirs. I'm looking to buy a new car soon, and I know the collection removal will help me get a better rate on a loan. Further information is available in our FICO Data Privacy Policy. I made arrangement to pay for some equipment for renting it, I did not owe them any money. Thank you for visiting Convergent Outsourcing to make a payment on your account. Do I handle the debt through Convergent? I'm going to keep trying but need some insight or anyone with experience that has had success with a PFD. I swapped services from Sprint to Verizon and have been paying the bill down but it's been over a month since the final bill. I got a letter stating I owed monies to Sprint. I just want to know who to pay to make sure things are taken off of my reports. Englewood Cliffs New Jersey, CONVERGENT OUTSOURCING, INC. ATERSO01 They sent me a bill, stating I'm past due with Rbs Citizens, NA. Ripoff Report | Convergent Outsourcing, Review - Renton, Washington He said he was looking for Teresa **. If push comes to shove and you need to take legal action, its your word against the agencys. . The issue is, I never had an account with Sprint. She will most likely say she will check with another department and get back to you. I agree to Money's Terms of Use and Privacy Notice and consent to the processing of my personal information. I am requesting that Convergent delete the tradelines on my credit report because I have paid the original creditor and they have no permissible purpose by law to report on my credit. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. All business will get complaints. Further information is available in our FICO Data Privacy Policy. Sprint sent account to collections with Convergent Outsourcing - reddit Our representatives will contact you in accordance with FDCPA standards in order to secure payment on your debt. At your request, we will send a written collections letter to your address along with information about the debt if that will make you feel more comfortable. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. If it was sold, Convergent has the legal right to collect and to post on your reports. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and its partners. Convergent Outsourcing is one of the largest debt buyers in the country. Remove Convergent Outsourcing From Credit Report My payment to CO is on the 15th of this month. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Note: I recorded both Sprint phone conversations. Renton Washington, Bank Fraud, Credit Card Service, Collection Agency, Convergent Convergent Outsourcing Inc Sent me a notice stating they are gving me an opportunity to settle debt of $5,198.45 for the sum of $1819.46 Renton Washington, Convergent Outsourcing, Inc. Galaxy Asset Purchasing, LLC Sending Letters and calls for debt collections Renton Washington, Tempoe LLC Convergent Outsourcing Inc. Funny thing is that the account they claim I had has never appeared in my credit reports which I keep track of. I'm suprised they just won't delete it since it's paid and they were notified. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. When a debt collector contacts them, many consumers are unaware that the FDCPA provides protection from this kind of abuse. However, I'd rather pay the full amount than go back and for the next few weeks with Sprint trying to hash out a couple hundred dollars. How do I setup a payment plan? We sincerely hope this represents a satisfactory resolution to your concerns. Sprint cannot make exceptions to this policy. This is what I just went through. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. Whatever the reason, make sure youre sincere and friendly in your letter, as Convergent Outsourcing are unlikely to grant your request if youre demanding and angry. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. If you find any inconsistencies, you can file a dispute with the three major credit bureaus. geez that hurt but the future right? Late reply, but i got them deleted off all 3 via disputes with the agencies themselves essentially just claiming "No contract". For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. They must have hacked into Verizon's computer system Reston Washington, Convergent Outsourcing, Inc. Bogus bill from AT&T WIreless -- I never had AT&T Wireless Renton Washington, Convergent Outsourcing,Inc Settle for lesser amount Renton Washington, Convergent Outsourcing, inc Palisades Collection states I owe an At&T bill that was paid 5 years ago renton Washington, Convergent Outsourcing Inc Galaxy Asset Purchasing, LLC FRAUD ALERT! You also are directed to manage your account at midlandcreditonline.com. As a result of our investigation we are replying with the following information: On 1/18/2017, Sprint placed this account in our office to collect a balance on their behalf of $834.26. I decided to call Sprint today. - Hopefully you will have the same luck as me and they respond finally saying yes, it will be deleted. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. Re: Sprint sent account to collections, Convergent Outsourcing. My secondary goal is to get this removed ASAP. Learn more about Convergent Outsourcing or view your account with us online. The only advice I can offer you is not to feed into their urgency. Some people have been lucky and it was deleted right away, though. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. I owed a bill to Sprint which I paid to Sprint. Copyright 1997-2023, Ripoff Report. They told me that I am in debt to Sprint for over $300 Originating in 1950, its current headquarters are in Renton, Washington. We're available to help by phone at 1-800-444-8485 or online through our contact form. Top 86 Reviews and Complaints about Convergent - ConsumerAffairs Sent collection notice for a bill with a wireless provider I have never used. This report was posted on Ripoff Report on 09/05/2014 01:58 PM and is a permanent record located here: Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. This company Is willing to settle for half of what they say I owe. I told them that it was paid and that was the reason they stopped taking money out of my account and listed this dept as paid on all of my credit reports. There, you will be able to submit your phone number to our Do Not Call list. I was making payments via automatic draft. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. They are so good at disguising themselves they even have an official looking form. The consumer can also call and request a copy to be sent to their physical address or their email. These notices included your right to dispute the balance owed. I have sent numerous validation letters and no response! They are a scam. I need some advice on how to proceed with this collection account. They wont respond to anything but complaints saying they have validated it which is a complete lie. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. In full! Unfortunately, you cannot get your account number online at this time. If you weren't paying on it then it went to collections. I had a Spring sent to ERC. If you paid the debt and you're currently in good standing with the original creditor, deleting the collection from your credit report is still a possibility. It's not like the person on the other end of the phone actually cares about you or your debt, or your problems. A goodwill deletion is where the debt collector agrees to stop reporting the debt out of goodwill. This outsourcing the initial collections is not that uncommon. If they say yes, you have something to fall back on. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. Need Help Clearing Up Convergent Outsourcing Collections - reddit https://www.sprint.com/en/landings/chat.html, https://www.elliott.org/company-contacts/. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Email. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! If you cannot afford to pay your debt in one payment, our representatives will work with you to setup a payment plan. Contact Convergent Outsourcing Contact Us If you are trying to stop calls from 770-870-1070 Convergent Outsourcing, please visit our Stop Collection Calls From Convergent Outsourcing page.
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