dart charge penalty notice not received dart charge penalty notice not received

I followed instructions to access http://www.gov.uk/dart-charge to pay the penalty but it does not seem possible to do this. Dart Charge Penalty Charge Notice (PCN) PDF, 1.65 MB, 2 pages This file may not be suitable for users of assistive technology. This whole set up is a total farce and I feel sorry for any visiting tourists who get caught out by this. To elaborate: just before Christmas I received a PCN for an alleged crossing made around 4pm on 8th December - for a vehicle I'd bought just 5 days earler on 3rd December. Apart from that, I believe from these notes that there should be 14 day grace period to pay the original fee but therte is no mention of this option on either demand. I believe its wisely to pay 20 per year for unlimited crossings, rather than spending gallons of fuel going some other routs. What it does not say is that paying before you get a letter just puts your cash in credit and is not used to pay for crossing. The time given for payment is way too short and the fines are out of all proportion. Plus, it provides information on the time and date of the crossing. I heard an advert on the radio today, about the new Dartford crossing with no booths.call me naive, but I havent been in the tunnel or on the crossing for many many years and I thought it was free as I couldnt find any booths ! Would you be willing to share more details about it? Thanks for commenting. Hi Jo According to the rules, you should be fine as the 14-day grace period should cover you providing it was in your own car as hire cars seem to be throwing up a few issues witht the 14-day rule. This system has been set up very badly; it seems set on making money from fines. but typed in car reg as a o not a 0, now have to pay 107. Parking charges: how to challenge and beat unfair parking fines Its a French company so all that money being ripped off honest people who are just trying to get from A-B, happy to pay a charge, is going abroad. no invoice or payment confirmation. In total, 37,751 penalty charge notices (PCNs) were challenged and 30,521 of those were accepted by Highways England. though they asked for this payment within 7th January (14 days from the notice), so I was only 2 days in late, I was extremely shocked about this, is there anything I can do to avoid paying or being charged as I did not want to use the bridge or tunnel and the time on the cameras can prove I went straight over and back without stopping? Dont use any unofficial websites when making a Dartford crossing payment. 3) I have been abroad for the last 12 years and just returned to London I am sure the crossing was free on Sunday before, why has this changed ? We subsequently received two penalty charges. can someone please if I should just wait or call them? Dart Charge Warning - London Message Board - Tripadvisor Crossed on Saturday for the first time. This option lets you pay for pay for individual crossings up to 12 months in advance. So, what happens if you do not pay a penalty charge notice (PCN) inside the 28 day grace period? In addition to the cost hike, sites like Dartfordcrossingcharges site have no way of effectively checking your details it even fails to ask what vehicle you are paying for, making it impossible to highlight mistakes when entering the registration mark. Exactly what has happened to me, I have appealed attaching all the payment slips/ receipts/ emails. I just received two letter from Dart asking for the 70 fine for crossing the bridge in June on two days (one journey out, one journey back). If you forget to pay for round trip crossings made on the same day should it count as first offence all together? Furthermore to avoid this happening again we have now tried to pay in advance for a further trip (due 17th /18th January). Dart Charge - Traffic Penalty Tribunal I have emailed a request for some leniency today as I changed the registered address of the vehicle after the crossing and before as PCN was received. Save - Print Your document is ready! I am going to call again Monday but I would urge everyone damaged by the system to use some kind of passive resistance. https://www.gov.uk/make-a-freedom-of-information-request. Why would the do that?!?! I then went to independent tribunal where I won. They are saying that a penalty charge notice was issued on 09/02/2015 but I never received this. According to the chap on the phone the process of escalation is halted when you make a representation so the most Ill have to pay is 250 for both crossings even if its rejected but its a hell of a lot of money for a young family! thought everything were fine but I did received penalty charge note on 19/05/2015 told me have to pay 35 and issue date 15/05/2015, this almost 3 months late, is it legal do I need to pay the charge. Theres no web address on the signage, so motorists are paying the wrong charge. The cost of a van is 3.00, so the system should ask for the correct amount. When paying on-line you have to confirm the terms and conditions. FML! You can complain to the authority because of poor signage, for example. We tried to pay morning of 28th Feb for both crossings online but must have done it wrong as no payment taken. I have just realised today that I forgot to pay for the crossing of 5 yesterday. ..Me.. MoneyNerd 3.72K subscribers Subscribe 0 Share 2 views 20 hours ago UNITED KINGDOM Try out Just Answer's service -. I would also suggest that as the 35 has already been paid, that you have good grounds for not paying anymore. It might be worth the 2.50 gamble on paying or phone them and explain the situation. I, too, did not have any idea of the changes. I do not know if I have paid or not but will go to my local payment point tomorrow and pay in cash as well, then claim my money back from my credit card if they take both the payments. I did this right away on-line and was emailed a receipt. And now Im getting penalty straight away? Maybe you forgot to pay or deliberately didn't pay the toll. when i contacted Dartford call centre and explained they said i owed them money however I have receipts showing that Dartford owes me money, was ment to get a call back but still waiting one week later. Be careful not to mix up the letter 'I' and 'O' with the numbers '1' and '0'. Apart from the quote from their nameless spokesman, has this been published by them anywhere? But no, today I received the 2 PCNs. It is a huge amount that youre being asked to pay for a system that is flawed. The 14-day rule should apply as long as it was the first time you havent paid in that actual car. I do not feel that this is made clear enough at either side of the crossing and hope that Dartford will just charge me the crossing fees. The phone number provided is out of service. Let me put it in writing: Your website is rubbish and totally not mobile friendly, and your call centre staff are defensive and rude. Sadly you could be one of the 300,000 drivers who forgot to pay their Dartford Crossing charge in one month alone racking up potential bills of around 21m? Payment and dissemination of information does appear to favour those with internet access, but there are easy ways for non-connected drivers to pay up and beat the fines. I live in the North and only use the crossing once a year to go to the Channel tunnel for a holiday. When I told your call taker that I was unhappy about the internet capacity and that the site was rubbish and I was now having to pay a fortune on calls, I was abruptly interrupted and told, no its not. If there was a way of auto generating a reminder that would be a great help. The UK is a lovely place but the governments are supporting the extortionists every which way you look. Hope you enjoyed your time here. Until the 31st of March 2016!!! Ive replayed on the form giving details but this was rejected. Is this a tax on the english again. I have used the crossing several times lately but have forgotten to pay by midnight the following day as this is a super busy time of year for me but Ive paid as soon as I have realised my mistake within two days of making each crossing. But the biggest problem is that I didnt see that I had to pay for this crossing !!! MORE WORK as a result of Beaurocratic Bunkum!!!!!!! However, its not just the misreading of number plates that causes the problem. As my work was extended I didnt fly back to Manchester where my is registered and I found a full 105 plus toll had been issued in July. I have an account I thought I had enough to cover my return journey but when I Checked my balance I was -0.37 surely I wont get a fine will I? The 14-day grace period is also referenced on the Gov.uk website, so can certainly be taken as official see quote taken from page below. In the first month alone, potential fines amounted to 21 million. Keep proof of your payment even if it was late just in case they miss it and send out a penalty charge (which should still give the 14-day option in any case). Thank you! THIS MUST BE CHANGED. I have a slightly different issue, I went through the tunnel on the 19th February but knowing I had to pay I set up an account when I arrived in Essex. Having now read up on line it seems would shouldnt have been so honest and hasty in paying. Received a letter today(27 Nov 2015)but have proof of payment from Feb 2015. I think this is v unfair and I will put in a complaint. Dart Charge Enforcement - Bailiff Advice Online Any way I promptly payd on 9 Jan 2016 the charge of Eur 3.61 Although my number plate seemed to have been correctly detected. Youre not alone if you paid the London Congestion Charge by mistake. So it appears that you have to pay twice for the same crossing. How much joy do you think I got from the call centre? In answer to the few brain dead zombies as to why we dont pay our crossing fees in advance, I have encountered all of these problems :- They will not deal with you either by email or phone snail mail is the only communication In this day & age I despair!!!! I am the registered keeper and had been given a PCN before and as a first time, I was allowed to pay just the fee for crossing. Unfortunately, many motorists were charged twice for a single crossing because tolls duplicated their payments. Remembered 10 days later so went on website and made a one off payment of 5. UK has often been known for its lack of customer service for the government to promote it through such a scheme is unbelievable. I came through the crossing; no idea about how/where or indeed if I have to pay. I have received NO communication until this, and the letter states I didnt pay the first charge on the first letter they sent to me a letter I didnt receive. If this happens to you, make sure you use the telephone system which will accept foreign cards to pay the toll. Its a bit sneaky, but last time I had a PCN, I paid 5 for a trial of an online Solicitor called JustAnswer. This is a new service your We used the tunnel for the first time since the new system came in. Just to check, the DVLA gives the details of my address for the PCN letter? You should be given a 14-day reprieve on the first crossing at least. Also, check the terms and conditions from the van hire company, the 30 charge seems excessive. And will they accept we will not pay the penalty. i then used it on the 8th of Feb 2015. Thanks. I will let you know how I get on with the car hire company, although they havent been to helpful so far! Just like many of you I did not pay for crossing. 42 is a lot for any hire car firm. Many thanks for your help Pete, Ill give it a try. This is the third time this month that we are caught in your ineffective and time consuming communication system. Anybody know where is the logic in sending paper saying about possibility of avoiding paying pcn if you will pay within 14 days if you received letter already after 14 days you should pay road users charges ? Trademark No: UK00003340161. I can only hope and pray. What is a Payzone shop and where to find it? I paid the 5 but entered the number plate incorrectly (KN06 when it should have been KM06) so they are trying to fine me. Could you help a little further and tell me where I write to? The purpose of the penalty scheme is to encourage compliance with the payment system. I would love to see how much interest that generates and how they get around the book-keeping for such an outrageous practice. Worth a look. David Herman Obituary, Workshop Garage To Rent Leeds, Jenny Lee Aurness, Osha Hot Work Permit Requirements 1926, Newmark Knight Frank Managing Director Salary, Articles D