I did try it on 3 other devices, Mar 9, 2017 by ","acceptedAnswer":{"@type":"Answer","text":" Simply click the mute button on the left earcup of your Arctis 5 headset to do so. Both of them with the full kit. I still cant turn down my voice chats with the added dial. You are not required to do so. Im not picking up on any vocal problems. They're so good, but my only pout is the wired feature, so I use both my arctis 1 wireless on the go and my orbit at home. I have the Arctis 1 Wireless Cyberpunk headset that works on the Xbox and PC. Also am I crazy or does the game channel sound better. But, the second transmitter has NO breaks on the wire, and is picked up perfectly by the computer! Troubleshooting Guide: . Royal Match is a casual puzzle Dream Games has announced that the company has raised $255 million in new funding, giving it a valuation of $2.75 Istanbuls Dream Games, or MDG, is an international sports event inaugurated in 2004 to promote peace and understanding between different A free credit casino online in Singapore is a place where you can play games without spending your money. #7 Now choose Live mic preview from the drop-down menu. Though before you decide on anything, we recommend checking whether the headset is still under warranty. Even though you may not find the solution to my issue I appreciate the time and effort. Hopefully it'll get fixed and not only for this specific model. The straight end with 5 conductors gets connected to the headset. Awful buzz in my headphones when playing a game ? How do I get my steel series 7H headset to work? I looked around a bit and found a thread about the mic not working under the heading of Arctis 5 Mic Not Working. Yup same for me ! Don't Miss Out On Interesting Gaming Videos! NEW SteelSeries Arctis Nova 7P Wireless Multi-Platform Gaming & Mobile Headset Simultaneous Wireless 2.4GHz & Simultaneous Bluetooth 38Hr Battery USB-C PS, PC, Switch, Mobile. Going to bring it back again, what a waste of time. For more information, please see our Recently, I've had two pairs of Arctis 5s. This is why we recommend that you attempt to uninstall any such software from your computer. Il have tried the headset on my pc and laptop and its the same problem just go back to youre store and say what the problem is. Well, with the SteelSeries Arctis 5, Ive discovered that there are 4-5 distinct reasons why the microphone isnt receiving anything. I had it with my. What would be a good replacement? I've been using it with my phone when the audio magically disappeared on the left driver. In the meantime, a workaround is to use an Xbox . It has 24-hour battery life for nonstop gaming, multi-platform versatility, and a comfortable durable build for years of wireless gaming. And now, its not working AT ALL, even i shake my cable or i do anything with that. Check that the cord is connected correctly to the headset. One of the worst things that you can face on a headset is not getting sound on one side of the ear. If you hear sounds coming only from one side of your headset on Windows 10/11you want to try out this solution. And in game it was only with my right one. 7. 4-in-1 WirelessFrom Switch to Android, PC to Xbox, the Arctis 1 Wireless for Xbox is ready to play, everywhere.Game at homeFeatures the proven SteelSeries 2.4GHz wireless for lossless, ultra-low latency audio on Xbox, Switch dock, and PCGame on the goTake the same gaming-grade wireless audio on-the-go using the compact USB-C dongle with your Switch or Android phone.Signature Arctis soundWith . $57.99 at Best Buy $59.99 at Amazon $99.99 at Adorama. Try to see if the feature works after all this. This adaptable headset offers both a built-in mic and a removable boom mic to capture crystal-clear . Comfortable and well-built, these over-ear headphones offer a neutral sound profile and a long battery life of 28 hours. SteelSeries Engine is an app that allows you to fine-tune your SteelSeries gears. 0. Reddit and its partners use cookies and similar technologies to provide you with a better experience. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The SteelSeries Arctis 9X are wireless gaming headphones that are compatible with Xbox One consoles. The Nova Acoustic System combines hardware and software for Almighty Audio and pure immersion, with powerful wireless features for a stellar experience.Nova Acoustic SystemChallenge your perceptions of gaming headsets with the best-in-class Nova Acoustic System, with powerful, custom-designed High Fidelity Drivers. At times like these, you should know what things you will need to check in order to rule out all possible reasons that might have caused your left earcup to act up. After thoroughly configuring the headset, simply save the profile and set it as active. (Yes very old. One transmitter has been worn down and is effectively dead. Plug your headphones in and run a test. General Audio Troubleshooting - Support Support Audio General Audio Troubleshooting General Audio Troubleshooting Do any of your headsets feature Active Noise Cancellation? This almost-great Raspberry Pi alternative is missing one key feature This $75 dock turns your Mac Mini into a Mac Studio (sort of) Samsung's Galaxy S23 Plus is the Goldilocks of its 2023 smartphone lineup Hello, are you tired of the constant issues with the SteelSeries Arctis 5s microphone? You must log in or register to reply here. This will bring you to the Home Screen main menu. Here's how to do it: Press Win+R keys on your keyboard to open the Run dialog box, then type " control "and press Enter. But not with the Arctis Pro Game. We recommend that you try creating a new profile and try making any changes that may help get your audio working again. However, their audio delivery isn't very consistent across different users. Analog attenuators are never going to be perfectly matched. For a better experience, please enable JavaScript in your browser before proceeding. I've bought the steelseries arctis 5 headphones about 2 weeks ago and when I turned on my pc last night I found that only the right side was emitting sound while the left side wasn't at all. Cookie Notice Some of them manage to become successful, while others fail We are using cookies to give you the best experience on our website. How can I resolve the Arctis 5 microphone issue? To for your SteelSeries goods, such as the Arctis 5 headset, to function correctly, youll need to download this app. If you are having issues with your SteelSeries Arctis 5 headset, please refer to the troubleshooting guide below.

The SteelSeries engine hasnt been set up yet. This issue is exclusive to the headset, not the computer. I loved steelseries, had a steelseries mouse, keyboard, arctis Pro wireless headset. I don't hear any sounds with my left ear while playing or doing anything on pc. Now check your headset to see whether the mic in those applications is functioning or not. The SteelSeries Arctis 5 is a great gaming headset, chock-full of useful features, and carefully tuned to sound as accurate as possible instead of just focusing on the bass. Right-click on the " Volume " icon on the bottom right corner. The Arctis 5 is one of the best-selling headphones in Steel Line Arctis series. It is quite common to have your audio balance get messed up, especially when using a SteelSeries device. On your keyboard, press the Windows key. So I wanted to make this post to potentially help any people in the future if they run into the same problem I did. If it is, then you should try contacting the support team. Going to bring it back again, what a waste of time. Dream Games launches its first casual puzzle game title Royal Match, Dream Games investors include Sequoia, Andreessen Horowitz, and Benchmark, steelseries arctis 5 mic not working reddit, Types of Bonuses Available in an Online Casino Singapore, How does this Apple Display compare to other displays on the market. Lets get started on the steps to solve: When you plug in the Arctis 5 headset to your computer, two devices are immediately linked. Isnt your voice picked up by your microphone? SteelSeries Arctis 5 RGB Illuminated Gaming Headset - White (Discontinued by Manufacturer) Visit the SteelSeries Store 338 ratings | 27 answered questions Exclusive clear cast mic delivers studio-quality voice clarity and background noise Cancellation. Is it necessary for me to test all of these options? Featuring fancy RGB illumination, hyped dts X Surround Sound & claimed the best in-game microphone. To do so, go to the sound settings through the Windows start menu if you're on PC. We won't send you spam. All Arctis headset compatibilitywith PlayStation 5 / Xbox Series X / Xbox Series S? Read honest and unbiased product reviews from our users. Greets from me Dieter to evryone here on this forum. Change it to another type to bring back stereo on the PC. The EU gets 2 year warranty, US 1 but for $330 not including shipping I have a headset that is dead. Day 1 issues started. Well I ordered a new USB cable for it, maybe the cable was bad. 2) Ensure that your sound card drivers are up-to-date. A gamer that wants the . Once SteelSeries Engine is installed on your PC, run the software and it'll automatically detect your Arctis Prime headset. Why do I have to adjust the audio levels? In this article, Ive addressed how the SteelSeries Arctis 5 Mic problem may be frustrating, as well as potential remedies. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Lets not spend any more time and go straight to the steps: If youve tried everything else and still cant get the mic to work, this is your final option. The kinked end with 4 conductors gets connected to the GameDAC. The SteelSeries Arctis Nova 7 Wireless is usually priced $20 higher at $179.99 at Amazon. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Have an Arctis Pro, Arctis Pro + GameDac, or Arctis Pro Wireless headset? While there shouldnt be a problem even if you were to use software like a voice changer, there are still times when a headset may start acting up. 2. Just in advance, I wanna thank you for helping me. I have the Arctis Pro. Arctis 5 has certain problems, just like any other device, and the most frequent issue that its customers have is with its microphone. This versatile gaming headset is either "no-frills" or "bare-bones," depending on how you look at it. View on Amazon. The Arctis 1 features a 4-pole, 3.5mm connector, which offers universal compatibility with PlayStation 4, PlayStation 5, Xbox controllers, Nintendo Switch, most gaming laptops, and smartphones. Check if your audio balance is fucked up. If youre using Arctis 5, simply stick with me because Ill explain the cause of the issue in the next section. Find helpful customer reviews and review ratings for SteelSeries Arctis 9X - Built-in Xbox Wireless and Bluetooth Connectivity - 20+ Hour Battery Life - Black at Amazon.com. So I changed the audio output on Windows with the Arctis Pro Chat and now I can hear both ears. I have been very happy with this headset and have never had a problem with it. SteelSeries Arctis 7+ - Wireless gaming headset - Lossless 2.4GHz wireless connection - 30 hours battery life - For PC, PS5, PS4, Mac, Android and Switch - Black : Amazon.nl: Electronics & Photo Download the SteelSeries engine. 3) Update your Windows OS to the latest version. A gamer that wants the convenience and quality in a feature-rich wireless gaming headset might not want to . All you have to do is to claim your warranty after which you should be able to get a replacement unit. They are in A1 condition and in perfect working order no scratches etc. Steel Series is a well-known manufacturer of gaming equipment such as keyboards, mouse, joysticks, and headphones. How is the sound different from the Arctis 3? If the problem lingers on, don't worry. My left cup's volume had gone to 0 for some reason. Arctis 3 Wireless/Wired Arctis 3 Bluetooth Setup (PC, Mac, Xbox, PlayStation, Switch, Mobile, and Bluetooth) My Arctis 3 does not show up in Engine Setup: Arctis 3 Using Arctis 3 Bluetooth with Nintendo Switch + mobile device Arctis 1 Wireless Arctis 1 Wireless User Manual If you want the Steelseries Engine software to pickup your headset, you'll need to connect the USB to Wireless adaptor, to your desktop or laptop. Simply test the first one, and if it fixes your issue, youre set to go. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. Usually a. Is it possible to manually mute/unmute the SteelSeries Arctis 5 microphone? The SteelSeries Arctis Nova 7 is the best wireless gaming headset for 2023. After few seconds, reconnect them again. It has been a while since I last posted anything here. Brought it back to the store and they exchanged or replaced a new one. Tech blogger since graduating in her home town in Esbjerg. I tried the same settings from my Arctis 5 headset and the new one and they both didnt work. The Arctis 5 offers great sound that you can fine-tune to your liking, a comfortable design and an impressive mic at a reasonable price. {"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"Why is my SteelSeries Arctis 5 mic not working? Its a great headset with unique features thats perfect for gaming at an affordable price. The DTS feature is exactly what makes it possible for surround sound on the Arctis 7 to work in . After pressing the cord completely inside the headphones, they would start working possibly. Free shipping for many products! It is sad because I really liked Steel Series but unfortunately I can no longer do business with them. You must guarantee that all necessary applications have access to the microphone, which may be done by following the steps below: 1. Dont worry; I havent left or forgotten you. Im from Belgium il have the same problem its like a crackling noise and somthing strange that happend whit the headset its send back to steelseries the fabrick and they gonne do somthing about it. Try These 4 Steps, HyperX Pulsefire Core vs SteelSeries Rival 3 (Gaming Mouse Comparison), HyperX Cloud Alpha S vs SteelSeries Arctis 5 (7 Key Comparisons). ---The SteelSeries Arctis 7P Wireless headset is designed specifically for PlayStation 5 with backwards compatibility on PlayStation 4 and other platforms. The Connection cord might be loose. In the Control Panel, select Large icons from the View by drop-down menu and click on the Sound icon. ( That's what they claimed) After few hour of using, now the left audio is totally gone again. Simply go to your Sound Settings under the control panel and navigate to Sound Control Panel. The Arctis 5 mic is not compatible with the PS4. HyperX Cloud 2 vs SteelSeries Siberia V2 The Best One? Mine was off on Arctis Pro Game. To solve this issue, youll need to enable microphone access, adjust the audio levels, choose the default devices, and unmute your microphone, as described in this article. JavaScript is disabled. Edipya 1 yr. ago Holy shit it worked. In such cases, were afraid there isnt any troubleshooting step that will lead to fixing your issue. You can find out more about which cookies we are using or switch them off in settings. 9. If it doesnt, go to the next step. Furthermore, you should be able to find all these instructions mentioned in detail in the article mentioned above. At first, I thought it was the wire connected between the headphones and the transmitter; so I bought a new one. Maybe the way you connect the Switch to the wireless dongle also works for TVs if it had a 3.5mm jack but I'm not sure if it will. Open the engine and disconnect your earbuds. ( That's what they claimed) After few hour of using, now the left audio is totally gone again. I clicked the right and put it to 100 again and it worked. However, talking about their headphone segment, then the headphone that has gained a lot of attention from users since their . Its extremely inconvenient when your headset doesnt function properly. Pros: Sound is definitely better and white noise is no more on 2.4Ghz, unless I am on 80%+ volume on base station. a) Download the official Steelseries Engine software Once you've downloaded and installed the software, remember that the USB to USB-C cable is for charging only. Hope it will help. Jochen Buthe, Conor Bailey By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Help would be appreciated. The volume button may be found on the right side of your screen; just right-click it. Thanks to that, it's great for playing games on a high level and just as good for listening to music, both at home and on the go. The reason behind this is because if the audio levels arent changed, the microphone may be configured to only pick up low noises. Thank u so much. Now just click on the output device menu and choose the Arctis 7 to be the new default one. I thought I would post about my experience and maybe someone might be able to help me. Privacy Policy. The red charging button isn't on, but the yellow blinking power button is green and blinking. May not look like but definitely a big tech addict. Yes, the SteelSeries Arctis 5 microphone may be muted or unmuted. Arctis 7P. What's the problem and how can I fix it? The Alienware AW720H's closest competitor is likely the SteelSeries Arctis Nova 7 Wireless. Day 1 issues started. Choose Headphones (SteelSeries Arctis 5 gaming) as the output device and Microphones (SteelSeries Arctis 5 Chat) as the input device. ), Jan 4, 2020 by For a better experience, please enable JavaScript in your browser before proceeding. You will feel as though your money has been squandered. Run the SteelSeries installer, and follow the on-screen instructions to finish the installation. Here is everything that you will need to know regarding these solutions: It is quite common to have your audio balance get messed up, especially when using a SteelSeries device. Loves long bike rides across the country. I have been using a SteelSeries Arctis 5 headset for a couple years now. That being said, if you seem to own a SteelSeries Arctis Pro Wireless headset and notice your left earcup not be working as it should, then there are still a few things that you can try to get fixed. In my case it's a Sennheiser HD 430. Fix 3: Adjust your audio settings Ideally Windows can automatically detect your microphone and set it as the default playback device every time it's plugged into. I took the USB dongle and switched it over to the USB side and connected it into the USB C port on my laptop to use. Microsoft is currently working on a fix and will update the system when ready. No firmware update required; Connects wireless via USB; 3D audio on PS5; Arctis 1 Unsubscribe at any time. Most of the problems are associated . I don;t care if it is out of warranty it should have worked longer and I cannot accept the cost vs. use. SteelSeries' latest Arctis Nova 3 Multi-Platform Gaming Headset falls 40% to new low of $60,Amazon is now offering the SteelSeries Arctis Nova 3 Multi-Platform Wired Gaming Headset for $59.80 shipped. Theres also the chance that your SteelSeries Engine may have bugged out. "playback" and right click the device in question. Usually a game, and a chat channel. They have a great microphone for online gaming, and they are also compatible with the SteelSeries Engine software for a good amount of customization and control options. Leave it and you will come back to a fully charged headset. New comments cannot be posted and votes cannot be cast. Wireless headphones not connecting properly to motherboard ? SteelSeries Arctis 5 Not Connected 1. Although this is quite rare, it is still worth checking whether this might be the case or not. Click to enlarge. Lord Vader's Finest Rocketeers Updating the USB 3.0 and 3.1 drivers did nothing to help. The SteelSeries Arctis 5 2019 Edition are good wired gaming headphones that have a very good audio reproduction. If you are having issues with your SteelSeries Arctis 5 headset, please refer to the troubleshooting guide below. $33.00. I found a video in yt which showed that the audio volume can be separately changed with the right and the left ear cup. Picture Information. I tried swapping theheadset itself and keeping the same wires, but no change. Apply the settings and check to see if the issue persists. Recently, I got a new headset for Christmas and noticed that the mic wasnt working. The headset failed after 1.5 years. My question is, can I get warranty of it ? 1 theaznone 1 yr. ago Change the audio range in the device properties for the headset. (3 Methods). Just make sure that you keep following everything that has been explained. Following are the steps for setting it. I might look further into that cause the knob was really useful when in-game and needed to focus more without hearing my stupid friends talking ! Now right-click on an empty space inside the device list and select Show Disabled Devices. Wireless gaming headphones, the SteelSeries Arctis 9X and 9, work with Xbox One consoles. After the volume wheel on the left earcup of the SteelSeries Arctis 5 headset, there is a button on the left earcup. Speaking of which, there's a good chance that you may have your left earcup's audio set to really low. Valve Corporation. Steel Series Artic Wireless PRO Idle Time, Splitting Audio/Video from Xbox Series X to Receiver and TV, Repairing 3.5mm headphone jack on Bose Companion 3 Series II, Denon AVR 3805 audio with 2019 Samsung 8 series TV, Microphone Headset Steel Series 3 not working PC. It was a loose connection in the right speaker which I feel falls under "workmanship". $280 $349.99 Save $69.99. But either way, it provides better sound quality than you might expect for $50 in a perfectly. This was the issue I had with Arctis 7 SteelSeries. In the main menu, head to "Settings," which you can find on the top right corner of the screen. Hello friend,. Sounds true I couldnt see what you had and that was one thought that crossed my mind. OP Richter1887 Member Oct 27, 2017 37,625 Nov 11, 2019 #13 Devil said: As soon as it is done, try running the program as an administrator. "}},{"@type":"Question","name":"How do I fix my SteelSeries Arctis 5 headset? Through these settings, you can control how much audio gets on either side of the earcup. It's supposed to have 2 audio channels and a dial to increase or lower the volume on one. The Arctis Pro has proved to be more reliable - still working with no issues. On a whim, I switched the USB dongle back to the Xbox mode and plugged it back into my laptop and then it worked just fine on both sides. steelseries arctis 5 can only one side working. #html-body [data-pb-style=RO65LYH],#html-body [data-pb-style=VVEK531]{justify-content:flex-start;display:flex;flex-direction:column;background-position:left top . "}},{"@type":"Question","name":"Why is my SteelSeries mic not working? Posted: Mar 8, 2017. Your solution worked! Having your left ear not working on the SteelSeries Arctis Pro Wireless headset can be pretty annoying to deal with. Probably a loose connection with the cable connecting the drivers. Lifestyle 535 Series II - Jewel Cube speakers plastered into wall! . Updating the SteelSeries Engine In case you notice your SteelSeries headset has issues while connecting to your computer, then the first thing that you can check is your SteelSeries utility tool. (Never changed that tho). I would be grateful for any help. 3) Update your Windows OS to the latest version. To be honest, this is a problem that can be solved. What did you use to listen in playback on your dad's laptop? I would honestly recommend to just get a pair of bluetooth headphones for TV and on the go. Sadly, this didn't work for me :( Left side not working for both Arctis Pro Game or Chat, EDIT : After reinstalling Steelseries Engine 3 I had it working and then after a reboot the right speaker was lower than the left. A constant sleep-wake cycle swamps your phone or computer's RAM with unnecessary logs, cache files, and background processes. But I liked too much the natural and transparent sound. My Arctis Pro left audio not working too. Przeczytaj szczere i obiektywne recenzje produktw przesane przez naszych . You can attempt to fix it by replacing the cable, which will likely involve taking the headset apart, finding where they cable connects to a circuit board, de-soldering and re-soldering a new cable. The Arctis 5 is one of the best-selling headphones in Steel Line' Arctis series. Headset Only. 1. One transmitter has been worn down and is effectively dead. Your headphone may have defaulted to "1 channel" when the headphones need to be on 2 channel, one for each side. Now weve arrived to the most important section of this article, where youll learn how to repair the SteelSeries Arctis 5 mic in the most basic of ways. These comfortable over-ears have a neutral sound profile and a long 28-hour continuous battery life. ","acceptedAnswer":{"@type":"Answer","text":" The EU gets 2 year warranty, US 1 but for $330 not including. Turn on your PlayStation 5 and then select a user profile. The Arctis 5 mic is not compatible with the PS4. Brought it back to the store and they exchanged or replaced a new one. http://www.youtube.com/watch?v=PzH1ZeI2tKU. Find many great new & used options and get the best deals for SteelSeries Arctis 1 Black Over the Ear Gaming Headsets at the best online prices at eBay! I also re-downloaded all my audio drivers too. It previously launched for $100 back in August and had dropped to $75 before reaching . 2) Ensure that your sound card drivers are up-to-date. I went to the balance settings, it was on 100 left and 100 right. The second thing I've encountered is that the headset has 2 Bluetooth entities. The Arctis Nova Pro Wireless gaming headset from SteelSeries is a serious gamer's tool. Well, Im sure youre having a terrible time if youre wearing this pricey headset and one of its parts isnt functioning correctly. If your systems applications dont have access to your microphone, the microphone wont work correctly. Hope it'll help someone :), I fixed mine by just going to sound settings on Windows, and check the balance. Shutting down isn't enough if you want to reboot a sluggish device. 4) Restart your computer or console and try"}}]}. Look in audio> playback >properties of the headphones. I ran a test and I heard something a sound on the left side, but it was faint compared to the right side of the headphones. Oftentimes, Windows may select the wrong buggy output device because of which audio may start to act upon your headset. The right ear is still the only one receiving sound, and the left remains silent. It features a similar design, with a suspension headband that can offer hours of comfortable listening. I need to know if my motherboard can support my 250 Ohms DT 990 pros (ROG STRIX Z690-A GAMING WIFI D4). Select the " Open Sound Settings " option. steel seiries artic wireless pro surround sound, i just baught a new gaming headset from steel, Steel Series wireless h vs sennheiser pc 363d vs sennheiser g4me zero, Steel Series Siberia V2 Heat Orange On PS4, Steel Series Siberia V2 Frost Blue Mic sound output low. Picture 1 of 6. Its initial release was lauded by critics and gamers for providing one of the best headsets on the market for under $100 at retail. To begin, you must first download the SteelSeries Engine. Hopefully, theyll all work out for you. Save my name, email, and website in this browser for the next time I comment. You shouldnt be concerned about whatever the reason is since in the following section, youll learn how to repair the mic on your own. This means that every time you visit this website you will need to enable or disable cookies again. Hey, i am using SteelSeries siberia headphones and there is only sound in my left ear but not in my right ear, when i take the left ear pad and move it away and when i reach a certain point then there is sound in my right ear, but it goes away if i move the left ear pad just a little bit. However, when its used, the sound only comes out on the RIGHT ear. If you run across any issues, please let us know in the comments area below. Have you tried it in another device to make sure it's not the audio port? Select the Open Sound Settings option now. ","acceptedAnswer":{"@type":"Answer","text":" . 4) Restart your computer or console and try. Normally going for $100, this 40% discount marks a new all-time low price we've tracked for this headset. Now type microphone into the search bar. Help - Audio problem on MSI MAG B550 Tomahawk mobo ? You will learn how to repair SteelSeries Arctis 5 Mic Not Working in this article. If that seems to be the case, then you will simply need to configure your audio balance and ensure that both sides are set to a 100. Now choose Sounds from the drop-down menu and go to the Recording tab. In this scenario, you must download and install the SteelSeries engine software. Step 1: Check that you have your headset and mic set as playback and input device in the mixer tab in Sonar.Note: If no device is selected, you'll see a red frame and a warning around the playback selection menu Step 2: Check if Sonar devices are your default devices in Windows. Yeah, this is really sad. The headset failed after 1.5 years. Arctis 5s users come from all walks of life, and even experts choose to use it. 3. When both of them were enabled the sound cut out, started crackling, and when using the mic users on the other end reported, well, I don't know what they heard.